Did you know Coco Chanel used to polish the underside of her shoes?.....

Ladies
Clean, neat nails please, chipped nail varnish is an absolute no-no.  Clean & tidy hair, you don't have to tie it back if it's long, just make sure it's under control.  A little make up, mascara and lip gloss will give you a more professional edge, and don't forget to make sure your shoes are clean and polished!   

Gentleman
Clean, neat nails apply to you too. Same with the shoes and general grooming, think “last night before first day back at school after the summer holidays, bath, early to bed, clean clothes folded up and ready for the morning, new woollies pencil case packed, pencils sharpened, new shoes next to your bed…”  – or was that just
my childhood?